Last Updated: [Insert Date]

1. Introduction

Welcome to Prana Sportswear Shop! These Terms and Conditions govern your use of our website located at sportclothesoffer.com and your purchases from our store. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions.

At Prana Sportswear Shop, we are committed to providing high-quality, sustainable activewear for the conscious athlete. Our policies are designed to be transparent, fair, and focused on your satisfaction.

2. User Obligations and Responsibilities

By using our website and services, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these Terms
  • Not use our website in any way that could damage, disable, overburden, or impair our systems
  • Not attempt to gain unauthorized access to any parts of our website or systems
  • Be responsible for all activities that occur under your account

3. Products and Services Description

Prana Sportswear Shop offers sustainable activewear and accessories including:

  • Apparel & Gear (Bottoms, Dresses, Skirts, Skorts, Jackets & Vests, Tops)
  • Sports Bras and Swimwear (Swim Tops, Swimsuit Bottoms)
  • Footwear and Accessories

We strive to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings, and product descriptions are subject to change without notice.

Important Hygiene Note: For health and safety reasons, we cannot accept returns or exchanges on Swim Tops and Swimsuit Bottoms for non-defective reasons. We will accept returns if these items arrive defective or damaged.

4. Order and Payment Terms

Placing an Order

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraud.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the payment method.

Pricing and Taxes

All prices are shown in US Dollars. For international orders, customs fees or import taxes may apply, which are the customer’s responsibility.

5. Shipping and Delivery

Order Processing

Please allow 1-2 business days for order processing before shipment.

Shipping Methods

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx. Estimated delivery: 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50 via EMS. Estimated delivery: 15-25 business days after shipment.

These timeframes are estimates and do not include order processing time. International deliveries may be subject to customs delays beyond our control.

Shipping Areas

We ship globally except to Asia and certain remote regions.

6. Returns, Exchanges, and Refunds

Return Policy

We accept returns and exchanges within 15 days of receipt, provided that:

  • Items are unworn, unwashed, and in original condition
  • All original tags are attached
  • Swimwear is only returnable if defective or damaged (for hygiene reasons)

Return Process

To initiate a return or exchange:

  1. Email us at [email protected] within 15 days of receipt
  2. Include your order number and item details
  3. Wait for our instructions and Return Authorization
  4. Ship the item to: Prana Sportswear Shop Returns, 144 Tipple Road, Northampton, US 18067

Return shipping costs are the customer’s responsibility. We recommend using a trackable shipping service.

Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-10 business days after processing
  • PayPal: 3-5 business days after processing

Original shipping fees are non-refundable.

Exchanges

Exchanges are subject to product availability. If the desired item is unavailable, we will issue a refund.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Prana Sportswear Shop or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content without our prior written consent.

The Prana Sportswear Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.

8. Limitation of Liability

Prana Sportswear Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your access to or use of, or inability to access or use, the website
  • Any conduct or content of any third party on the website
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website

Our total liability to you for any claim arising out of or relating to these Terms or our products shall not exceed the amount you paid for the products that are the subject of the claim.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of [Insert State], without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 144 Tipple Road, Northampton, US 18067