Privacy Policy

Last Updated: January 2024

At Prana Sportswear Shop, we value your privacy as much as you value your active lifestyle. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website sportclothesoffer.com or make a purchase from us. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide a seamless and secure shopping experience:

• Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, and payment details (processed securely through our payment gateways).
• Transaction Data: Details about your purchases, including products ordered, payment method, and order history.
• Technical Data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
• Communication Data: If you contact our customer service team at [email protected], we may keep a record of that correspondence.

2. How We Use Your Information

We use your data to enhance your experience with Prana Sportswear Shop:

• Process your orders and manage your account.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services based on your preferences.
• Send you promotional emails (only with your consent) about new products, offers, or sustainability initiatives.
• Ensure the security of our website and prevent fraud.

3. Data Sharing and Disclosure

We are committed to protecting your privacy and do not sell your personal information. We may share your data with:

• Payment Processors: Such as credit card providers and PayPal, to securely process transactions. These partners adhere to strict security standards.
• Shipping Partners: To deliver your orders globally (excluding Asia and some remote areas due to logistical constraints).
• Legal Authorities: Only if required by law or to protect our rights and safety.

All third-party partners are required to handle your data in compliance with applicable privacy laws.

4. Data Storage and Security

Your data is stored on secure servers located in the United States. We implement industry-standard measures to protect your information:

• Encryption technology (SSL) to safeguard data during transmission.
• Regular security assessments to prevent unauthorized access.
• We do not store full credit card details on our servers; payment information is handled by our secure payment gateways.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our practices to maintain the highest level of security.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information through your account settings.
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Request a copy of the data we hold about you by contacting us at [email protected].
• Lodge a complaint with relevant data protection authorities if you believe your privacy rights have been violated.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as remembering items in your cart.
• Analytical Cookies: Help us understand how visitors use our site (e.g., Google Analytics) to improve performance.
• Marketing Cookies: Used to display relevant ads based on your interests (with your consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date.

8. Contact Us

Thank you for trusting Prana Sportswear Shop with your sustainable activewear journey. We are committed to protecting your privacy with the same dedication we bring to our products.